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Orders placed on our website will be delivered using one of our international courier partners and their third party partners around the world. Orders placed on our website have an average delivery time of 2-6 business days using our standard delivery services (Express delivery available in select countries). All available courier options will be displayed for you to choose from at checkout.
We want you to be totally psyched about the product(s) you purchase from us. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund.
The product(s) has to be in unaltered condition, with the original hangtags attached. The product(s) must not have been used. The product must be returned in the same way as when you received it.
The customer pays for the return shipping. When the return is refunded the original shipping fee will also be refunded.
The Elite with fixed drink tube is a solid reversible bladder. The design of the Elite allows users to easily maintain cleanliness. The patented wide slide top opening allows for fast filling and secure seal. To clean, simply slide open, reach in, reverse, and rinse. This product is made by Hydrapak LLC for USWE Sports AB.
The best way to keep your USWE® bladder in top-notch shape is to clean it with soap and water and let it dry completely after every use. Feel free to reach out to our Customer Service team if you have any questions at email@example.com
The Shape-Shift and Elite bladders are especially easy to clean because theyre reversible! They are also dishwasher (top-shelf recommended) friendly.
The material used in most our bladders, Thermoplastic Polyurethane (TPU), is chosen for superior durability and flexibility. It is porous and can be stained like fabric. Staining is generally caused by food coloring used in gel or liquids and does not affect the functionality of the product; yet can be difficult to remove. A company called Clean Ethics has engineered a chlorine free, non-toxic, and biodegradable tablet that is safe for virtually any surface, called Bottle Bright. We recommend using this product to combat stains and odors in your USWE® bladder.
Some users may initially notice a plastic-like taste when using any of our products made with TPU. This taste typically subsides over time and can be eliminated by simply squeezing juice from a lemon into the product, filling it with water, and then freezing it. After frozen, remove, thaw, and rinse.